Frequently Asked Questions

FAQ can help our customers to solve some basic questions, and if you have other questions, our elite team will provide the most professional explanation and wait for your questions 24 hours a day. In the meantime, if you have some interested items, we're highly appreciated to welcome your kind inquiry.

ABOUT PRODUCTS

  • Dogs are domesticated from wolves, cats and tigers belong to one family. They ate the meat directly as food in the previous time. Just due to the evolving of the human domestication, they begin to eat the pellets. For the freeze dried products, they can be fed as main food and also as treats. Just due to the cost of freeze dried pure meat is much higher, so, normally the peoples use them as treat to feed the pets. And gradually, there appear freeze dried mixture products as main food.

  • There are many different ways to feed the freeze dried products. Here just listed some advice.
    1. To feed the pet snack to the pets directly.
    2. Putting the snacks into water to restore as the fresh meat, then feed the pets.
    3. To mix them with the main food to enhance the palatability of the food.
    Usage Scenario:
    A. If the pets are sick, the freeze dried pet treats can be accompanied with the medicine to feed the pets. You will get a very good effect!
    B. If the pets donot like to drink water, just mix the Freeze Dried with water, it will help you too much!

  • a: My own advice: Just begin at the MOQ. And use the small beautiful design package to absorb consumers.
    b: To make the trial's bags. And it belongs to the highest class high quality pet food. The products' show is very important.
    c: To put the products into a transparent bowl and put water into it and put the FD Products inside. Then it will show all the products are natural, without nothing additives inside.
    d: To find promotion measures to make more and more consumers to trial it when you get the goods, only after the trialing, it will bring sales.
    There are also other very helpful commercial advice......
    When we built up cooperation, I will let you know more...

ABOUT SERVICE

  • Yes. Sample weight less than 1 kg are free, sample weight more than 1 kg will be charged based on the FOB price of the products. The courier fee will be charged separately.

  • Our factory has a complete set of fully automated equipment, the data analysis system is adopted to strictly control the quality during the production. Every order will be carefully inspected by the professional QC team before loading in the container, so that the high product quality can be maintained and guaranteed.

  • Our MOQ is 100kg per item. If you have specific customized requirement regarding to the packaging, please contact our sales for a more accurate price.

  • Generally, we accept T/T and Alibaba trade assurance orders service. The trade terms that we used more frequently are FOB, CIF and CFR. For other trade terms, please contact our sales for further information.

  • For the first order, since we need to confirm the requirements and details of the ordered products, the lead time will be around 45 days. For the following orders, the lead time will be around 35 days.

  • If you need bulk products, the finished products will be packed in aluminium foil bag. We also accept customized packaging. Our fully automated packaging inkjet line is able to satisfy various packaging needs.